support contract packages
...support packages at to suit you, please choose from the following yearly options:Help and Assistance by telephone/email/instant message
1) HOME SUPPORT
Remote technical support
Ideal for competent users, who need the occasional quick support call
Price £99 + VAT
2) SMALL BUSINESS ASSIST
Remote help + Priority call out status
Help and Assistance for up to 4 Users/Machines
For home and business users whose machines are mission critical
Price £250 + VAT
Labour inclusive contracts are available, please contact us to discuss your requirements.
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Initial support calls will be answered between the hours of 10am - 6pm Monday - Friday, communication at other times can be booked by prior arrangement or treated as emergency calls.
Preventative Health Checks
This involves applying updates, scanning for viruses, updating virus definitions (on your virus software), hardware diagnostics, de-fragmenting hard drive, and checking for data corruption.†
Prices apply to customers within a 50 mile radius of HR9 , please call for a price if you are further afield.